KETOKERRI uses DHL Express Worldwide for international shipping. Pricing will be generated at checkout. Tracking information will be provided at the time of shipping. Normal shipping time for DHL Express Worldwide is 2 to 3 business days. The customer will be responsible for any duties or fees originating from their government.
International customers MUST provide accurate contact information so that DHL can contact you by phone and email. If you provide inaccurate information and DHL cannot contact you there is no guarantee of delivery and there will be NO REFUNDS.
Below will be three lists of countries. The first list will be countries that have presented no problem and we have shipped to in the past. The second will be countries where delays may occur because of customs and the customer may have to provide information to their government but the package did get through. Finally, will be countries we have excluded because their governments are problematic. Purchases can be made by customers from these countries but must be shipped to US addresses or US based forwarding companies.
Customer assumes all risk for shipments to questionable countries. We cannot guarantee your government will let the shipment through and therefore cannot guarantee delivery.
DHL CONFIRMED COUNTRIES
- HONG KONG
- NEW ZEALAND
DHL QUESTIONABLE COUNTRIES
- SAUDI ARABIA
DHL EXCLUDED COUNTRIES
- ALL OF CENTRAL AMERICA
- ALL OF SOUTH AMERICA